Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Marketing

Do I Need the Fancy Tool?

Meta tagging, intuitive searchability, comprehensive workflow options… these things may or may not mean much to you, but I think we can intuit from the vocabulary that these are a part of a pretty fancy tool. It’s a tool I want. But is it a tool I need? Lost files, wrong versions, and slow collaboration […]

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Undershirts: The Smart Choice

Let me tell you about the time I didn’t wear an under shirt to a wedding. It was the summer of 2011. Newly broken up with my long-term girlfriend, I sought to find a second part-time job to fill up my now newly-acquired free time on the weekends. For some reason, I thought Wedding DJ […]

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Winning a Person’s Time

This is my quest, to follow that starNo matter how hopeless, no matter how farTo fight for the rightWithout question or pauseTo be willing to marchInto hell for a heavenly cause As I heard the bells ring loudly one last time in the Chapel Dulcinea before I left for home, I stared down at a […]

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Remodel, Renovate, Redesign

Anyone who’s ever taken on a large home remodel knows the time, stress, money, unforeseen challenges, and people management that comes with the new look. The amount of time spent planning, strategizing, and anticipating simply cannot account for the mold that it turns out was under the floor or the delayed shipping on that tile […]

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Your Business In Layman’s Terms

Because we probably aren’t experts on everything, in many customer service scenarios we are put in the position of the layman, needing some specialized information explained… to understand the medical procedure, the amount of labor required, the exact specifications. It is on the part of the professional to simplify – without dumbing down – the […]

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Are You Reading This?

Hi! You are reading this. How meta. My name is Andee, The Rhythm of Reman, and I’ve been authoring, editing, and publishing for REMAN U for two and a half years now. We (read: I) send out an article every week, mostly on Thursdays. Our authors are all our own – people I work with […]

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If You Like It Put Your Brand On It

Our name is on a lot of stuff: stickers, hats, shirts, lanyards, and of course, pens. It’s also on some pretty niche stuff: Klement’s beef snack sticks (“Nice to Meat You”), VIN decoding mousepads, beer mugs, bobbleheads… and we come up with new, interesting stuff to brand all the time, partly because our favorite customers, […]

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Out of the [Pizza] Box

Nowadays contact with your favorite (or least favorite) brands is only a tweet away. We’ve all seen it: a customer is angry with a product or service and they take to Twitter to call out a bad experience. I’ve done it myself. This gives the brand a chance to fix the problem, to make things […]

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Who's Telling Your Brand Story?

  As an owner, founder, CEO, president, or some version of several of these titles, at some point in time you made a decision: to start a business – or take the helm of one that already existed. Maybe you researched, planned, and joined a successful franchise. Perhaps you started at the counter and eventually […]

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Using Words as Weapons

“The pen is mightier than the sword,” I heard, and throughout my life this always sounded stupid to me. While some intellectual fool is over in the corner writing angry letters, a crazy fool can just come up from behind and stab you! It wasn’t until I did some actual reading that I learned what […]

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