Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

Bee Prepared

There are those people that can go with the flow, live in the moment, not fear the unknown. That person is not me. I am a planner. I have thought through all of the terrible, life threatening possibilities before stepping out of the house just to go to the store. I am usually so prepared […]

Read More

Drive-Thru Disaster

I don’t normally eat fast food. But when I do, it usually leads to disappointment . For the past month a commercial from a big chain burger joint has been tempting me to try their new chicken sandwich. It looked amazing. It came with pickles. I’m a sucker for pickles. I managed to abstain, until […]

Read More

Make New Friends

My go-to grocery store isn’t the biggest or the cheapest, but they make me feel like a friend. My car insurance likely isn’t the best rate out there, but my agent makes me feel like family. The dealership we just purchased two vehicles from doesn’t have the best selection, but the people were invested in […]

Read More

See Something, Say Something

Inspiration comes from many sources. Today, mine came from a derailed lunch break.  I leave the house in what can only be described as pj’s. I’m rushed. No time for a shower, make up, or even a hair brush. I need buns, beer and sour cream. Birthday dinner is a mere 6 hours away. As […]

Read More

How to Do Impossible Things

49 hours and 17 minutes ago, 13 of my peers and I were beginning a challenge that was physically and mentally impossible. Broken into teams of 2, 7 on each team, we were to follow orders and perform various dreadful movements at the command of Navy Seal Special Ops Veterans. We had all trained hard for […]

Read More

What to Expect When You’re Expecting (A New Employee)

Babies are tiny, cute little miracles. They are innocent and adorable. But they’re not very smart. They have no experience; they haven’t learned yet. They are truly entry-level humans. They are fresh and new and need nurturing to develop. It is the responsibility of the parents, teachers, and community to teach. From ABCs to SATs, […]

Read More

Tones: Do You Hear Them or Fear Them?

It could have been the worst day. My day started out normal. Dogs out. Coffee. Start the Sunday cleaning. Kids up. Off to the gym. Same old, same old. A text comes in. I don’t see it. I’m living life. I’ve got not a care in the world unless it pertains to not falling on […]

Read More

The Dog Days of Service

Let me start by making it clear that I AM NOT a Yelp-er. I do not write bad reviews about a slow server, a rude cashier, or even when I find out the hard way my salad was spiked with avocado. Unless it is a life threatening or devastating experience, I do not let one […]

Read More

Forrest Gump Was Right

You bought a new pair of pants. It’s that special day and whoops! You gained five pounds- and they don’t fit anymore. You bought a new fridge and by golly, it’s a ½ inch too big. You bought a transmission – and the install didn’t go as planned. Forrest Gump said it best: “S%!t happens.” […]

Read More