Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

attitude

Numbers Don’t Lie

Numbers don’t lie. But they also don’t tell the whole story. Relying solely on hard data leads to tunnel vision. Only one piece of the puzzle is being scrutinized, leaving a sense of overall failure, when in fact the success that is occurring outside of the spreadsheet is far more impactful. Goals that rely strictly […]

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A Pinch of This and a Smidge Of That

A pinch of salt goes a long way. Add too much and you’re stuck with a snack for the neighborhood deer. Too little and your tastebuds will despise the blandness. Yet, when you hit the mark and impart just the right amount you are awarded with a dish fit for a king (or queen).  I […]

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1,440 Minutes

Balance. Everyone talks about it, but how many people actually achieve it? Whether it is work/life balance, family balance, exercise balance, even as simple as balancing a checkbook (do people still do that?) we all struggle in some way to feel like we are achieving everything we set out to accomplish. Perfection.  Everyone’s perfection is […]

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Elementary Behavior

“Johnny pulled my hair, Ella ate her booger!” Timmy didn’t do his homework, Suzie keeps talking to me!”  Middle of class snacks and failure to complete one’s own task is not anyone’s business but their own and who they report to. Sticking your nose, or finger where it doesn’t belong does not increase productivity, or […]

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Do It NOW!

The moment a child finds balance on their own two feet the dauntlessness to transform those first stumbling steps into a full blown sprint begins. They are always in a rush. Everything is a crucial matter. Getting from point A to point B is a goal that can’t be accomplished fast enough. Shoveling snacks down […]

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The Secret Language of (Business) Relationships

It’s Valentine’s week. A week of red and pink, chocolates, cards, and hopefully some good wine. Whether this time is seen as nothing more than a commercialized ploy to increase candy and flower sales, or a true moment in time to value those we find near and dear, it’s the perfect time to think about […]

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Take a Chance, Make a Change

Change is scary. Change is hard. It can be voluntary or forced upon you. It can be expected or unanticipated.  Change is necessary. Change is a requirement for growth. It is the only way we innovate. The only way we develop. The only way we become better.  Get comfortable with the uncomfortable.  Last week we […]

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Practice Being Amazing

Great speakers have been molded from years of listening. Successful athletes have spent hours watching the highlight reels of MVP’s. Deep thinkers have immersed themselves in the thoughts of others.  I can not be a writer, if I am not a reader.  Becoming exceptional is not a solo mission. You must learn from not only […]

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Their Fault, Your Problem

Sometimes bad stuff happens. Maybe it’s an unexpected delay or an unavoidable accident. Perhaps it’s simply just a glitch in the system, or an unforeseen detour.  Things happen that may not be in your control. Regardless of any amount of preparation or planning. No matter how many times you have taken that route, or ordered […]

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Don’t Get Dumped!

Difficult to get a hold of. Unwilling to compromise. Half-truths, broken promises, and a general sense of dismissal. Causing feelings of unimportance and insignificance. No wonder you got dumped.  Our customers have other options. There are more fish in the sea, and the grass actually might be greener on the other side. Every time their […]

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