Know your audience. This advice seems easy enough to follow and makes perfect sense, however it’s often easier said than done. “While driving home I saw my mechanic on the side of the road crying like a little baby.” “I don’t know exactly what happened but he must have had a serious breakdown.” Telling a […]
Read MorePositions posted for any service industry opportunities could include, “Must be a good investigator and be able to read customers minds”. Companies rely on feedback to know if they are hitting the mark. As service providers we have to seek out positive evaluations. Comment cards, “How did we do” emails, and even face to face […]
Read MoreLife choices have consequences. While the word consequence comes with a negative connotation, the true definition is simply, “a result or effect from an action or condition”. These results can be positive and rewarding just as they can be unfavorable and penalizing. Good choices lead to fruitful effects while bad choices create an undesirable outcome. […]
Read MoreNumbers don’t lie. But they also don’t tell the whole story. Relying solely on hard data leads to tunnel vision. Only one piece of the puzzle is being scrutinized, leaving a sense of overall failure, when in fact the success that is occurring outside of the spreadsheet is far more impactful. Goals that rely strictly […]
Read MoreA pinch of salt goes a long way. Add too much and you’re stuck with a snack for the neighborhood deer. Too little and your tastebuds will despise the blandness. Yet, when you hit the mark and impart just the right amount you are awarded with a dish fit for a king (or queen). I […]
Read MoreThe moment a child finds balance on their own two feet the dauntlessness to transform those first stumbling steps into a full blown sprint begins. They are always in a rush. Everything is a crucial matter. Getting from point A to point B is a goal that can’t be accomplished fast enough. Shoveling snacks down […]
Read MoreWelcome to the 600th edition of Reman U. While the management, writing, editing, and publishing responsibilities have changed hands over the years, the weekly distribution has remained consistent. The voices of the authors may differ, but the messaging is steady. We speak of greatness. Give advice on how to be amazing leaders. Provide tips and […]
Read MoreIt’s Valentine’s week. A week of red and pink, chocolates, cards, and hopefully some good wine. Whether this time is seen as nothing more than a commercialized ploy to increase candy and flower sales, or a true moment in time to value those we find near and dear, it’s the perfect time to think about […]
Read MoreSometimes bad stuff happens. Maybe it’s an unexpected delay or an unavoidable accident. Perhaps it’s simply just a glitch in the system, or an unforeseen detour. Things happen that may not be in your control. Regardless of any amount of preparation or planning. No matter how many times you have taken that route, or ordered […]
Read MoreDifficult to get a hold of. Unwilling to compromise. Half-truths, broken promises, and a general sense of dismissal. Causing feelings of unimportance and insignificance. No wonder you got dumped. Our customers have other options. There are more fish in the sea, and the grass actually might be greener on the other side. Every time their […]
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