Your weekly source of sales, marketing, customer service, and management insight - compliments of ETE REMAN

management

Everyone Falls Down

Did you eat the leftover peanut buttery chocolate covered tree shaped delicacy? Did you impulse buy the gadget TikTok swore would change your life? Were you just a smidge late for the first meeting in 2022? I did and I was. And it’s ok.  Setbacks are not failures, they are simply the opportunity to try […]

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Put the “I” in Goals

The majority of the holiday hustle and bustle is coming to an end. This week we get a breather.  This is the week that if you are anything like me you are probably bloated, broke and burned out. This is the week where you look back at the past 365 days and say, “Where did […]

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Boiling Point

Water boils at 212℉. At this point you have a few options, reduce the heat and let it simmer. Stand back and watch it boil over.  Or remove the pot from the heat source to prevent any possible disaster. Most people have a boiling point as well, we have that point at which our lid […]

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It Could Have Been An Email

Nobody loves meetings. Most of the time they’re beneficial, but are they necessary? Sometimes, sure. But everytime? Hardly.  Having an overall theme or topic to the meeting helps it to stay on track while giving people an idea of what it’s about so they don’t just ramble on about things that aren’t relevant or productive […]

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Doctor’s Make the Worst Patients

Doctors make the worst patients, or so I’ve heard. I am not one, I don’t even play one on TV, but even without a PH. D. I fully grasp the concept that it’s more difficult to help or advise someone on something that they are usually experts in. I am the resident warranty process and […]

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It Takes a Village

I have no hesitation to not only accept but to embrace the terms of endearment that are used to describe me. Extreme, over the top, extra, the list goes on. I have learned to reign in my intenseness when needed. Thank goodness Christmas Village season is not one of those times. I may be a […]

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Learn it and Live it: Core Values (Part 2)

With the holiday season right around the corner I can’t help but feel a tad closer to my ETE family. I loved hearing our team members share what the first two core values mean to them. Filled me up with warm fuzzies even more than a cup of hot cocoa can. So I can’t stop […]

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Learn it and Live it: Core Values (Part 1)

Issue #530 of RemanU brought you a discussion on core values. Specifically the purpose and the benefits of having them. For the doubters, or the nay-sayers, let me take a moment to prove to you, to show you that our team is stronger, more united and really does “get it”. How can you be so […]

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Chasing the Gold

Way back before I was sassy and loud, I was shy and well-behaved. I know, shocker. There was a day in third grade and the boy behind me kept pulling my hair. I ignored him for as long as I could but finally broke. I repeatedly whispered for him to stop which in turn just […]

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Show Them What You’re Made Of

Before I was the Siren of Support, I was a student of Sociology. And before that, I started life as the scion of Steve and Anne. My roles have changed as I have grown up. The decisions I have to make on a daily basis are more complex now than when my biggest worry was […]

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