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management

Call of Shame: Setting Standards for Success

We all know that coworker that skates by cutting corners because they are swamped but still kind of gets the job done? That bagger at the grocery store who sees that the line is seven deep and puts your bananas in the same bag as your canned goods. That phone rep when the internet goes […]

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Soothing the Savage Situation: Diffusion and Deescalation

“Welcome to (insert fast food restaurant name here), can I take your order” This was probably the 100th time I said those words that day. I was working drive-thru and it was busy. The lunch rush was in full swing but I remember this specific order.  “Yea, I’ll have a burger with the works, NO […]

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#ETEFAM

Deep rooted culture. Shared values. Common goals. Team work. Family. Friends. Commitment. These are just some of what makes us successful. When we hire a newb, we look so much further than the basis of, “Can this person do the job?” We bring people in who we’d like to have a beer with, someone that […]

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Bee Prepared

There are those people that can go with the flow, live in the moment, not fear the unknown. That person is not me. I am a planner. I have thought through all of the terrible, life threatening possibilities before stepping out of the house just to go to the store. I am usually so prepared […]

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Drive-Thru Disaster

I don’t normally eat fast food. But when I do, it usually leads to disappointment . For the past month a commercial from a big chain burger joint has been tempting me to try their new chicken sandwich. It looked amazing. It came with pickles. I’m a sucker for pickles. I managed to abstain, until […]

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See Something, Say Something

Inspiration comes from many sources. Today, mine came from a derailed lunch break.  I leave the house in what can only be described as pj’s. I’m rushed. No time for a shower, make up, or even a hair brush. I need buns, beer and sour cream. Birthday dinner is a mere 6 hours away. As […]

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Is Your Culture a Panacea or Poison?

In Wisconsin, we get excited when spring arrives. We finally get to spend some time outdoors and enjoy the sun and the crisp fresh air. A few years ago, my spring cleanup was unforgettable, as well as regrettable. I mulched, edged, trimmed, cut, and fertilized the lawn. The last thing that I did was to […]

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Just Say No! Don’t Say Yes and No

Think about the last time that you were asked to make a commitment that you really weren’t interested in. Did you say no right away? Did you say yes, and then later say no? Did you say yes, and then show up and later regret it? Does someone keep asking and asking and asking to […]

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Reflecting on 500

I’m writing this from 30,000ft in the air on the trip my family was supposed to take exactly one year ago today. We didn’t go because, while we didn’t exactly know what was about to happen in the world, we knew things would get strange. But that’s a story for a different day, and, quite […]

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Company Culture from the Couch

It has been five and a half years since I sat down for the interview for my current job.  And while on most good days, I’m lucky to remember what I had for breakfast, I distinctly remember the word “culture” coming up quite often during our discussion.  This is a word that I had truly […]

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